IT outsourcing pricing
Every infrastructure is different, so we do not sell fixed packages. After a free audit you get a clear monthly price with everything included — no hidden extras.
What affects the price
- Number of servers, virtual machines and network devices
- Required response time and support hours (SLA plan)
- Remote only, hybrid, or regular on-site visits in Yerevan
- One-time projects: migration, network build, server room setup
Two ways to work with us
- Monthly support under SLA: a fixed monthly fee, predictable budget, priority response
- One-time project: a fixed price agreed in advance for a specific task
SLA plans
Basic
2 days
incident response time
- Uptime
- 99.5%
- Support
- Mon–Fri 9–18
- Remote administration
- Weekly backup checks
- Monthly report
- Messenger and email support
Business
1 day
incident response time
- Uptime
- 99.8%
- Support
- Mon–Sat 9–21
- Everything in Basic
- Daily backup checks
- Scheduled updates and patching
- Phone support
Premium
4 h
incident response time
- Uptime
- 99.9%
- Support
- 24/7
- Everything in Business
- 24/7 on-call engineer
- Quarterly audit
- On-site engineer visits
Critical
2 h
incident response time
- Uptime
- 99.95%
- Support
- 24/7/365
- Everything in Premium
- Dedicated engineer
- Priority escalation
- Disaster recovery (DR) plan and tests
Free audit
We start with a free review of your servers, network and backups. You get a short report with risks and recommendations, and an exact price — whether you work with us or not.
FAQ
Frequently asked questions
Is the first audit really free?
Yes. The initial review and the price offer are free and do not oblige you to anything.
Can we start with one project and continue with monthly support?
Yes. Many clients start with a migration or network setup and then move to an SLA plan.
Do you sign a contract?
Yes. Prices, SLA and confidentiality (NDA) are fixed in a written contract.
Contact
What infrastructure will you trust us with?
Your own words are enough to get started. We'll agree on pricing and timing one on one.
Service area: Yerevan and all regions of Armenia · remote worldwide